How do I get RICA'd?

To make the magic happen, you will need your South African ID or passport and proof of residence verified by a RICA officer. Proof of residence can be a bank statement, a retail account, a municipal bill etc., any official document that provides your name and address is good by us.

SIM cards can be bought and RICA'd at any one of these stores:

  • Checkers
  • Shoprite
  • Pick ‘n Pay

How to Rica if you are a non-South African resident?

You will need to give us a letter from your employer and a letter confirming your residence. We’ll need to see your passport, and need your permanent dress overseas.

What does 'suspended' mean?

It means you are totally cut off. You will not be able to make any outgoing calls or SMSs and won’t be able to download any data. You will also not be able to receive any calls or SMSs.
Basically, your phone becomes a really expensive paperweight. Until you RICA, of course.
And if you’re one of our contract customers, please be aware that you will still be billed for your monthly commitment.