This page requires Flash

• Are you a bit attached to your existing cell number? Not up for the schlep of getting a new number? You're in luck – you can keep your old number when you move to Virgin Mobile. Give us a call or visit one of our stores.
• If you happen to be locked into one of those nasty long term contracts, don't cancel it until we've approved your application and you've considered the costs involved in canceling your existing contract.
• Once we've approved your application you and you've signed on the dotted line, we'll provide you with a SIM card and temporary number. This is your green light to tell your old Service Provider that it's time to start seeing other people.
• On the Porting date your old number will become active on the SIM we've given you. What a pleasure!
• For more info, download the Porting Guide in PDF format or go to FAQ and look for Porting your number.

What's the catch? Well, you can't Port if:

• Another Service Provider has suspended your calls because you haven't paid your bill/s.
• Your number has been disconnected.
• You've ported in the last two months.
• The mobile number you wish to Port is already waiting to be moved across.
• You have given us incorrect details.
• You have not been given permission by the person responsible for the mobile contract in question to Port.
• Your number is excluded from Number Portability by law.

thesmallbutveryimportantprint