Changing Provider or Contracts > Changing Contract


Can I move to another contract?


We'd like to give people choices, but most importantly – we want them to make the right choices at the beginning. If you’ve got your eye on one of our other packages and you already have a phone on your current Virgin Mobile contract, you will need to settle the total outstanding amount before you can migrate to another contract.

Renewing your contract?

To get rid of that old brick in your pocket:

1. Call 135 for free from your Virgin Mobile phone or 080 123 1230 at standard call rates, or

2. You can also email and one of our friendly Rockstars will give you a call back, or

3. Visit your nearest Virgin Mobile outlet and come say hi in person.