How do I pay my Virgin Mobile account?

More questions in: Billing and Charges | Paying My Bill




Let’s be honest. The preferred payment method for Contract accounts is by debit order, against a nominated bank account or credit card. You can also choose to make additional payments by cash or electronic funds transfer (EFT).


Payments can be made into the following account, but please remember to use your Virgin Mobile cell phone number as a reference, otherwise we will have no idea who the money comes from!


Account holder: Virgin Mobile

Bank: Nedbank

Branch: Sandton

Account Number: 1454080426

Branch Code: 145405


Reference: Your cellphone number or customer account number. You can find your customer account number on your monthly bill.


And to avoid payments bouncing – please remember to update your bank account or credit card details as soon as they change!


You can even pay your Virgin Mobile account at the till point of any outlet that accepts Easypay payments. So that’s almost anywhere…at your convenience. Don’t forget to take your statement with you.


As always, if you have any further questions or squabbles, give us a ring on  123 FREE from your Virgin Mobile cell phone and we’ll do everything we can to help.