Report Fraud

Report Fraud

Is there someone out there pretending to be you, dressing up like you and giving you a bad name? We’re not talking about doppelgangers or evil twins here; we’re talking about people using your ID number and/or banking details to commit crimes.

If you have reason to believe this is happening to you, we are the first people you should speak to – we’ll catch this ‘wannabe you’ and make it right in no time.

By simply completing our 4-step fraud report form below you can get the ball rolling and we can nab the bad guys! Please take note of the following before you complete the form.

For identity theft using your ID number, please send us the following:

  • Upload your own scanned Affidavit or download and complete the Virgin Mobile Affidavit.
  • A copy of your ID document, showing a clear, presentable picture of yourself.

For identity theft using your bank account details, please send us the following:

  • Upload your own scanned Affidavit or download and complete the Virgin Mobile Affidavit.
  • A copy of your ID document, showing a clear, presentable picture of yourself.

Upload your most recent one-month bank statement. (Please note that we DO accept Internet bank statements).

Report Fraud Form