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- Contact Us
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- Q&A
- Rates and Bundles
- Billing and Charges
- Billing
- How will the new bill cycle affect you?
- Why does my first bill look so high?
- I didn't receive my bill?
- How do I read my bill?
- Are there any additional charges?
- What if my phone was included in the package?
- Do I have to pay for itemised billing?
- What are the itemised billing and statement charges?
- Why does itemised billing have so many charges?
- Paying My Bill
- Credit Limits
- Saving
- Subscription Caps
- Upgrading
- Billing
- Repairs and Insurance
- Airtime and Topping Up
- Airtime
- How does Airtime Transfer work?
- How much airtime can I transfer?
- How to Transfer Airtime?
- Airtime Carried Forward
- What happens to any airtime top ups I do?
- How long do I have to use my airtime in Rand value before I lose it?
- Is there any way I can get my Rand value back if I lose it? I didn't know it would expire!
- How do I check my ACF balance?
- Topping Up (Recharging)
- Airtime
- International Roaming
- International Roaming
- What is International Roaming?
- What is International Calling?
- Where can I roam?
- How does roaming work?
- How do I apply for International Roaming rights?
- What are the guidelines for International Roaming?
- What numbers should I take with me when I'm roaming?
- How will I be billed?
- What is "The Trombone Effect"?
- International Roaming
- Basic Phone Usage
- Changing Provider
- Changing Contract
- Changing Mobile Service Provider
- What is Mobile Number Portability?
- Will I be able to keep MY number?
- Why would I want Mobile Number Portability?
- How do I change to Virgin Mobile?
- What will it cost me to move to Virgin Mobile?
- Where can I port?
- Can Virgin Mobile refuse my request to port?
- What info is needed for me to Port?
- Will MNP affect me, even if I don't use it?
- General Services
- 3G Troubleshooting
- BlackBerry® Internet Services
- EDGE, GPRS and 3G
- GPRS Settings and Usage
- GPRS and MMS Settings for Android phones
- GPRS and MMS Settings for iPhone
- How do I make sure I access the faster 3G network and not the GPRS?
- How do I use 3G and GPRS ?
- How is 3G or GPRS charged?
- What does 'charging per data transferred' mean?
- What will happen if you wish to answer the call received during your data transfer via an infrared connection?
- Do I have to use a laptop to benefit from 3G or GPRS?
- What makes internet access via a 3G or GPRS better than access via a fixed network?
- What influences the quality of this service?
- Which cellphone models are 3G or GPRS(2G)-compatible?
- Is it possible to use GPRS while I'm roaming?
- Can I receive incoming calls while I'm surfing the web?
- Problems with your SIM card
- Data
- How to Buy
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Press Room
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- Press Releases
- Virgin Mobile South Africa appoints New CEO
- Virgin Mobile South Africa A Fresh Start
- Virgin Mobile turns profitable
- Virgin Mobile Launches More Affordable And Flexible Prepaid Blackberry® Internet Service Plans In South Africa
- Virgin Mobile South Africa Joins Global Social Marathon
- Virgin Mobile to reimburse R50 airtime credit to affected BlackBerry® customers
- Virgin Mobile to reimburse customers for interrupted BlackBerry® service
- Get double your airtime free on Virgin Mobile
- Virgin Mobile set for Middle East and Africa expansion
- Virgin Mobile launches FlexiStick - South Africa's most flexible 3G HSPA+ modem contract
- Virgin Mobile launches SA's best value Prepaid product
- Virgin Mobile SA launches most flexible, best value 3G HSPA+ broadband services
- Virgin increases share in Virgin Mobile SA and brings in a new Investor to drive growth
- Sidelsky has last laugh with Virgin Mobile "mockumentary"
- 500 Free SMSs - Now on Prepay
- Virgin Mobile South Africa expands retail presence
- Virgin Mobile steps up customer service - appoints top call centre manager
- Virgin Mobile pre-empts drop in interconnect with lowest peak rate in SA
- Logos
- Press Releases
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Shop
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- Deals
- Blackberry 9380 on Flexi Phone Contract 150a
- Blackberry 9380 on TopUp 199 Per Minute
- Blackberry 9380 on FixedSubscription 300 Per Minute
- Blackberry 9380 on Flexi Phone Contract 100b
- Blackberry 9380 on Flexi Phone Contract 150a
- Blackberry 9380 on TopUp 199 Per Minute
- Blackberry 9380 on TopUp 299 Per Minute
- Blackberry BlackBerry Curve 9360 on Flexi Phone Contract 200a
- Blackberry BlackBerry Curve 9360 on TopUp 599 Per Minute
- Blackberry Curve 9320 on BlackBerry Contract 209
- Blackberry Curve 9320 on BlackBerry TopUp 249
- Blackberry Curve 9320 on FixedSubscription 200 Per Minute
- Blackberry Curve 9320 on FixedSubscription 200 Per Minute
- Blackberry Curve 9320 on FixedSubscription 200 Per Minute
- Blackberry Curve 9320 on TopUp 199 Per Minute
- Blackberry Curve 9320 on TopUp 199 Per Minute
- Blackberry Curve 9360 on BlackBerry Contract 249
- Blackberry Curve 9360 on BlackBerry TopUp 279
- VIRGIN MOBILE DATA on Bring Your Own Top Up 149
- VIRGIN MOBILE BYO on Bring Your Own Top Up 199
- VIRGIN MOBILE BYO on Bring Your Own Top Up 29
- VIRGIN MOBILE BYO on Bring Your Own Top Up 299
- VIRGIN MOBILE BYO on Bring Your Own Top Up 399
- VIRGIN MOBILE BYO on Bring Your Own Top Up 49
- VIRGIN MOBILE BYO on Bring Your Own Top Up 499
- VIRGIN MOBILE BYO on Bring Your Own Top Up 99
- VIRGIN MOBILE DATA on Data Sim Only TopUp 159
- VIRGIN MOBILE DATA on Data Sim Only TopUp 49
- Samsung Galaxy SIII 32Gb White on Classic 500 Per Minute
- HTC One X on Classic 500 Per Minute
- HTC One X on Flexi Phone Contract 100c
- HTC One X on Flexi Phone Contract 200a
- HTC One X on Flexi Phone Contract 200a
- HTC One X on TopUp 599 Per Minute
- HTC One X on TopUp 599 Per Minute
- HUAWEI E1820 on Classic Modem-Only Contract
- HUAWEI E1820 on Flexi Phone Contract 50b
- HUAWEI E1820 on Data Contract 169
- HUAWEI E1820 on Flexi Phone TUP 50b
- HUAWEI E1820 on Data TopUp 169
- HUAWEI E1820 on Flexi Phone TUP 50b
- LG Optimus L3 on FixedSubscription 100 Per Minute
- LG Optimus L3 on FixedSubscription 100 Per Minute
- LG Optimus L3 on FixedSubscription 100 Per Minute
- LG Optimus L3 on Flexi Phone TUP 50b
- LG Optimus L3 on Smartphone Contract 79
- LG Optimus L3 on Smartphone TopUp 99
- LG Optimus L3 on TopUp 149 Per Minute
- LG Optimus L3 on TopUp 149 Per Minute
- LG Optimus L3 on TopUp 149 Per Minute
- LG Optimus L3 on TopUp 99 Per Minute
- LG Optimus L7 on FixedSubscription 150 Per Minute
- LG Optimus L7 on FixedSubscription 200 Per Minute
- LG Optimus L7 on FixedSubscription 150 Per Minute
- LG Optimus L7 on FixedSubscription 200 Per Minute
- LG Optimus L7 on FixedSubscription 200 Per Minute
- LG Optimus L7 on FixedSubscription 200 Per Minute
- LG Optimus L7 on Flexi Phone TUP 200a
- LG Optimus L7 on Flexi Phone TUP 200a
- LG Optimus L7 on Flexi Phone TUP 200a
- LG Optimus L9 on FixedSubscription 200 Per Minute
- LG Optimus L9 on Smartphone Contract 209
- LG Optimus L9 on Smartphone Topup 249
- LG Optimus L9 on Flexi Phone TUP 200a
- Nokia 700 on Flexi Phone Contract 150a
- Nokia Asha 201 on FixedSubscription 100 Per Minute
- Nokia Asha 201 on FixedSubscription 100 Per Minute
- Nokia Asha 201 on FixedSubscription 100 Per Minute
- Nokia Asha 201 on Talk&Text Contract 99
- Nokia Asha 201 on Talk&Text TopUp 109
- Nokia Asha 201 on TopUp 149 Per Minute
- Nokia Asha 201 on TopUp 99 Per Minute
- Nokia Asha 201 on TopUp 99 Per Minute
- Nokia Asha 201 on TopUp 99 Per Minute
- Nokia Asha 300 on FixedSubscription 100 Per Minute
- Nokia Asha 300 on FixedSubscription 100 Per Minute
- Nokia Asha 300 on FixedSubscription 100 Per Minute
- Nokia Asha 300 on Talk&Text Contract 119
- Nokia Asha 300 on Talk&Text TopUp 139
- Nokia Asha 300 on TopUp 149 Per Minute
- Nokia Asha 300 on TopUp 149 Per Minute
- Nokia Asha 300 on TopUp 199 Per Minute
- Nokia Asha 303 on FixedSubscription 100 Per Minute
- Nokia Asha 303 on FixedSubscription 100 Per Minute
- Nokia Asha 303 on FixedSubscription 100 Per Minute
- Nokia Asha 303 on Talk&Text Contract 139
- Nokia Asha 303 on Talk&Text TopUp 169
- Nokia Asha 303 on TopUp 199 Per Minute
- Nokia Asha 303 on TopUp 199 Per Minute
- Nokia Asha 303 on TopUp 199 Per Minute
- LG Optimus L3 on Smartphone Contract 109
- Nokia Asha 306 on Smartphone TopUp 119
- Nokia Lumia 510 on Smartphone Contract 169
- Nokia Lumia 510 on Smartphone TopUp 199
- Nokia Lumia 610 on FixedSubscription 150 Per Minute
- Nokia Lumia 610 on FixedSubscription 150 Per Minute
- Nokia Lumia 610 on FixedSubscription 200 Per Minute
- Nokia Lumia 610 on FixedSubscription 200 Per Minute
- Nokia Lumia 610 on Flexi Phone TUP 100b
- Nokia Lumia 610 on Flexi Phone TUP 200a
- Nokia Lumia 610 on Flexi Phone TUP 200a
- Nokia Lumia 620 on Smartphone Contract 209
- Nokia Lumia 620 on Smartphone TopUp 259
- Nokia Lumia 800 on Classic 500 Per Minute
- Nokia Lumia 800 on Flexi Phone Contract 100c
- Nokia Lumia 820 on Classic 500 Per Minute
- Nokia Lumia 820 on Flexi Phone Contract 200a
- Nokia Lumia 820 on Smartphone Contract 369
- Nokia Lumia 820 on Smartphone TopUp 589
- Nokia Lumia 820 on TopUp 599 Per Minute
- Samsung Galaxy Ace Plus on FixedSubscription 150 Per Minute
- Samsung Galaxy Ace Plus on FixedSubscription 150 Per Minute
- Samsung Galaxy Ace Plus on Flexi Phone TUP 200a
- Samsung Galaxy Ace Plus on Smartphone Contract 139
- Samsung Galaxy Ace Plus on Smartphone Topup 199
- Samsung Galaxy Ace Plus on Flexi Phone TUP 200a
- Samsung Galaxy Chat (B5330) on FixedSubscription 100 Per Minute
- Samsung Galaxy Chat (B5330) on Smartphone Contract 109
- Samsung Galaxy Chat (B5330) on Smartphone Topup 139
- Samsung Galaxy Chat (B5330) on TopUp 199 Per Minute
- Samsung Galaxy Nexus on Classic 500 Per Minute
- Samsung Galaxy Note 2 on Classic 500 Per Minute
- Samsung Galaxy Note 2 on Smartphone Contract 399
- Samsung Galaxy Note 2 on TopUp 599 Per Minute
- Samsung Galaxy Pocket - S5300 on FixedSubscription 100 Per Minute
- Samsung Galaxy Pocket - S5300 on FixedSubscription 100 Per Minute
- Samsung Galaxy Pocket - S5300 on TopUp 149 Per Minute
- Samsung Galaxy Pocket - S5300 on TopUp 149 Per Minute
- Samsung Galaxy Pocket - S5300 on TopUp 99 Per Minute
- Samsung Galaxy Pocket - S5300 on TopUp 99 Per Minute
- Samsung Galaxy Pocket Plus S5301 on FixedSubscription 100 Per Minute
- Samsung Galaxy Pocket Plus S5301 on Smartphone Contract 89
- Samsung Galaxy Pocket Plus S5301 on Smartphone TopUp 99
- Samsung Galaxy Pocket Plus S5301 on TopUp 149 Per Minute
- Samsung Galaxy Pocket Plus S5301 on TopUp 99 Per Minute
- Samsung Galaxy Pocket - S5300 on FixedSubscription 100 Per Minute
- Samsung Galaxy Pocket - S5300 on TopUp 99 Per Minute
- Samsung Galaxy S4 on Smartphone Contract 449
- Samsung Galaxy SIII 32Gb White on Classic 500 Per Minute
- Samsung Galaxy SIII 32Gb White on Flexi Phone Contract 200a
- Samsung Galaxy SIII 32Gb White on Flexi Phone Contract 200a
- Samsung Galaxy SIII 32Gb White on Smartphone Contract 349
- Samsung Galaxy SIII 32Gb White on Smartphone TopUp 589
- Samsung Galaxy SIII 32Gb White on TopUp 599 Per Minute
- Samsung Galaxy SIII 32Gb White on TopUp 599 Per Minute
- Samsung Galaxy SIII Mini Smartphone on Flexi Phone Contract 150a
- Samsung Galaxy SIII Mini Smartphone on Flexi Phone Contract 150a
- Samsung Galaxy SIII Mini Smartphone on Flexi Phone TUP 200a
- Samsung Galaxy SIII Mini Smartphone on Smartphone Contract 199
- Samsung Galaxy SIII Mini Smartphone on Smartphone Topup 349
- Samsung Galaxy SIII Mini Smartphone on Flexi Phone TUP 200a
- Samsung Galaxy Tab P7300 on Flexi Phone Contract 100c
- Samsung Galaxy Tab P7300 on Flexi Phone Contract 100c
- Samsung Galaxy Y Pro on FixedSubscription 100 Per Minute
- Samsung Galaxy Y Pro on FixedSubscription 100 Per Minute
- Samsung Galaxy Y Pro on FixedSubscription 100 Per Minute
- Samsung Galaxy Y Pro on Flexi Phone TUP 150a
- Samsung Galaxy Y Pro on TopUp 149 Per Minute
- Samsung Galaxy Y Pro on TopUp 149 Per Minute
- Samsung Galaxy Y Pro on TopUp 149 Per Minute
- Samsung Galaxy Y Pro on TopUp 199 Per Minute
- Samsung i8190 Galaxy S3 Mini on Smartphone Contract 199
- Samsung i8190 Galaxy S3 Mini on Smartphone TopUp 349
- Samsung i9300 Galaxy SIII White on Classic 500 Per Minute
- Samsung i9300 Galaxy SIII White on Classic 500 Per Minute
- Samsung i9300 Galaxy SIII White on Classic 500 Per Minute
- Samsung i9300 Galaxy SIII White on Flexi Phone Contract 200a
- Samsung i9300 Galaxy SIII White on Flexi Phone Contract 100c
- Samsung i9300 Galaxy SIII White on Flexi Phone Contract 200a
- Samsung i9300 Galaxy SIII White on TopUp 599 Per Minute
- Samsung i9300 Galaxy SIII White on TopUp 599 Per Minute
- Phones
- Nokia Lumia 820
- Blackberry 9380
- Blackberry BlackBerry Curve 9360
- Blackberry Curve 9320
- Blackberry Curve 9360
- HTC One X
- HUAWEI E1820
- LG Optimus L3
- LG Optimus L7
- LG Optimus L9
- Nokia 700
- Nokia Asha 201
- Nokia Asha 300
- Nokia Asha 303
- Nokia Asha 306
- Nokia Lumia 510
- Nokia Lumia 610
- Nokia Lumia 620
- Nokia Lumia 800
- Samsung Galaxy Ace Plus
- Samsung Galaxy Chat (B5330)
- Samsung Galaxy Nexus
- Samsung Galaxy Note 2
- Samsung Galaxy Pocket Plus S5301
- Samsung Galaxy Pocket - S5300
- Samsung Galaxy S4
- Samsung Galaxy SIII 32Gb White
- Samsung Galaxy SIII Mini Smartphone
- Samsung Galaxy Tab P7300
- Samsung Galaxy Y Pro
- Samsung i8190 Galaxy S3 Mini
- Samsung i9300 Galaxy SIII White
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