 Leaving on a jetplane?
Lucky for you, we have connections in no less than 120 countries, so the world is your networkOnly Postpay customers can apply for International Roaming rights. All international calls are billed on a per second basis from the 1st second (1:1); however TopUp Free SMSs packages are billed per minute for the 1st minute and a drop down rate as per package. It can take up to 5 days to activate your roaming rights, so make sure you contact us in time! To activate international roaming, dial 0741 000 123 or 123 from your cell phone.
Does this all sound a bit foreign to you? Give us a call before you leave and we'll give you the lowdown. You can go to FAQ and look for International Roaming.
Where can I roam?
Let's talk rands and cents
- First things first. You'll be charged for all outgoing calls and the international leg of all incoming calls.
- The calls you receive will be routed via Virgin Mobile in South Africa. This means that if you're in the UK, for example, and British residents call you, they will still pay the charge for an international call.
- All calls and SMS charges will include the foreign network charge plus a roaming charge.
- This part is super important: If we do not receive the information in time these Limits will kick in during your trip, which will really cramp your style. It is a good idea to check if your Talk Limit or Credit Limit will be enough or pay into your account to ensure you won't be cut-off. Nothing worse than standing under the Eiffel tower on your Mom's birthday and not being able to call her!
- GPRS/EDGE Data services and MMS will be available while roaming in the countries indicated.
- It could take a while for all call records to reach Virgin Mobiles from the foreign networks (up to 3 months). This means we may not be able to cap your account when you have reached your Talk Limit or Credit Limit.
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