Airtime Encyclopedia
The A-Z of airtime

How to buy airtime?

Recharging with airtime is as easy as falling out of a tree. (And a lot more fun)

  • Mosey on down to one of our Virgin Mobile stores.
  • Top up using Mobile Banking or Online Banking or via any ATM.
  • Retail: Nashua Mobile, Altech Autopage Cellular, Clicks, CNA, Dis-Chem Pharmacies, Edgars, Jet, Jetmart, Legit, Mr Price, Pep Stores, Pick ‘n Pay, Shoprite Checkers, Spar, Woolworths or Ster Kinekor.
  • Banks: Absa, FNB, Nedbank or Standard Bank.
  • Petrol stations: BP, Caltex, Engen Quickshops, Total, Sasol or Shell.

Airtime voucher values

Here is a list of our recharge values plus their validity period (airtime window). 


AIRTIME VOUCHERS ARE AVAILABLE IN:

AIRTIME EXPIRES IN:

                  R5            30 days

R10

30 days

R15

30 days

                 R25    30 days

R35

120 days

R50

120 days

R80

120 days

R99

120 days

R120

180 days

R180

180 days

R300

180 days

R500

180 days

 

If your Airtime is not used within this validity period (Airtime Window) it will be "locked" until you recharge again and the latest recharge value's validity period will apply.

Airtime may be used to buy bundles at *110#. Bundle Ts&Cs will apply.

Airtime Transfer

Want to pass on some airtime to a friend to either make their day or simply help them out? Virgin Mobile Customers can transfer Airtime to other Virgin Mobile customers for free so you will only be charged for the Airtime that you transfer!
 
3 ways to transfer Airtime 
  1. Via USSD by dialling *106# and following the prompts to enter the Virgin Mobile number you wish to transfer Airtime to; 
  2. Log onto our Website: www.virginmobile.co.za; and/or
  3. Call 123 from your Virgin Mobile Phone and follow the prompts.
 
NOTE: Your default PIN for transferring Airtime is 0000. You may change this PIN by dialling *103#
 
How much Airtime can I transfer?
  • You can transfer as little as R5 worth of Airtime (this is the minimum amount you can transfer) up to R100, in increments of R 1, per transfer.
  • If you are a Prepaid or Top up Customers, you must have sufficient Airtime loaded on your account (over and above any inclusive airtime received) to cover the Airtime you are requesting to transfer. The amount of Airtime that you transfer will then be deducted from your Airtime balance. To check your Airtime balance before transferring, simply dial *101#.
  • If you are Contract Customer, the Airtime you are requesting to transfer must be within your Subscription Cap; and
  • You cannot transfer any bundles, promotional, bonus or free Airtime, including any Monthly Included Value as part of your rate plan if a Contract or Top Up customer.
 
Please note: You must make sure that you enter the correct amount of Airtime that you want to transfer and the correct phone number to where you want to transfer the Airtime. We will not reverse or refund any Airtime transfers.
 
How do I know if my Airtime has been transferred successfully?
 
  • If your Airtime transfer is successful, you will receive an SMS from us, stating the amount of Airtime you transferred and the Virgin Mobile phone number you transferred the Airtime to.
  • Your Virgin Mobile friend, who you transferred Airtime to, will also receive an SMS stating the amount of Airtime that you transferred and your Phone Number. Airtime transferred to a Virgin Mobile Customer will credit the receiving Customer’s Airtime account.
  • You can confirm your Airtime balance at any time by dialling *101#.
 
How do I request an Airtime transfer from another Virgin Mobile Customer?
  • You can request Airtime to be transferred to you from another Virgin Mobile Customer via USSD by dialling *104# and entering the phone number of the Virgin Mobile Customer who will be transferring Airtime to you. This is called a ‘Recharge Me’.
  • There is a limit of   1 “Recharge Me” request per day.
 
 
Terms & Conditions relating to Airtime Transfers
  1. Your Virgin Mobile account must be up to date and active in order to Transfer Airtime
  2. By transferring Airtime or receiving Airtime, or attempting to do either, you agree to be bound by these Airtime transfer terms and conditions together with our standard customer terms and conditions.
  3. We can amend, vary or revoke these Airtime terms and conditions at any time, including varying, amending or removing the Airtime transfer benefits. If we do this, we will let you know by placing the amended version on our Website or by sending you an electronic message (including an SMS).
  4. To use the Airtime transfer function, you must have a minimum Airtime balance of R5 and you may only transfer up to R100 per transfer. In addition, you must meet the following requirements: Your Virgin Mobile account must be up to date and active; If you are Contract Customer, the Airtime you are requesting to transfer must be within your Subscription Cap; and if you are a Prepaid or Top up Customers, you must have sufficient Airtime loaded on your account (over and above any inclusive airtime received) to cover the Airtime you are requesting to transfer.
  5. If you meet the above requirements, there is no limit to the amount of times you may transfer Airtime.
  6. Contract customers will be invoiced for any transferred Airtime, on your monthly Bill. 
  7. We will not reverse or refund any Airtime transfers. Customers are responsible for entering and checking both the amount they enter for transfer and that the mobile number is correctly entered that they wish to transfer to. We are not liable for any mistakes you make.  

Airtime Transfer Terms and Conditions